HomeTerms and Condition

Terms and Condition

These Terms and Conditions (hereinafter referred to as “Terms”) establish a legal agreement between Samarth Enterprises (referred to as “We,” “Us,” “Our,” or “Company”) and the visitors and users of this website (https://www.24ludo.com) collectively referred to as “Visitor” or “User.” Please carefully read and understand these Terms before using the website. If you do not agree with these Terms, we kindly request that you exit the site. The business, its divisions, subsidiaries, associate companies, and investment entities (whether in Sri Lanka or foreign countries) reserve the right to modify these Terms at any time by updating this posting. It is recommended to periodically revisit this page to stay updated with the Terms, as they are binding on all users of the Website.

USE OF CONTENT

All logos, brands, marks, headings, labels, names, signatures, numerals, shapes, or any combinations thereof found on this site, unless otherwise noted, are properties owned or used under license by the business, its associate entities, and its partners featured on the Website. The use of these properties or any other content on this site, unless provided otherwise in these terms and conditions or the site content, is strictly prohibited. Users may not sell, modify, damage, reproduce, display, publicly perform, distribute, or use the materials in any manner for any public or commercial purpose without written permission from the respective organization or entity.

ACCEPTABLE WEBSITE USES

(A) Security Rules

Visitors are prohibited from violating or attempting to violate the security of the website, including but not limited to:

  1. Accessing data not intended for the user or logging into a server or account unauthorized to them.
  2. Attempting to probe, scan, or test system vulnerability without proper authorization.
  3. Interfering with service to any user, host, or network, including sending viruses and malware.
  4. Sending unsolicited electronic mail, including promotions and advertising.

Violations of system or network security may lead to civil or criminal liability. The business and its associate entities reserve the right to investigate and cooperate with law enforcement authorities in prosecuting users involved in such violations.

(B) General Rules

Visitors may not use the Website to transmit, distribute, store, or destroy material that:

  1. Could encourage criminal conduct or violate applicable laws.
  2. Infringes on the intellectual property rights of others.
  3. Is libelous, defamatory, pornographic, obscene, threatening, abusive, or hateful.

INDEMNITY

The User unilaterally agrees to indemnify and hold harmless the Company, its officers, directors, employees, and agents from any claims, actions, liabilities, losses, and damages arising from their use of www.24ludo.com or their breach of these Terms.

LIABILITY

User acknowledges that neither the Company nor its group companies, directors, officers, or employees shall be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the service. User agrees that Company’s total liability for all damages or losses shall not exceed the amount paid by the User to the Company related to the cause of action.

DISCLAIMER OF CONSEQUENTIAL DAMAGES

Company and associated parties shall not be liable for any damages (including incidental and consequential damages) resulting from the use or inability to use the Website and its material. The Company does not endorse third-party content or links.

USAGE OF 24LUDO

Any person using 24Ludo or the 24Ludo App (“User”) for online gaming services or participating in contests on 24Ludo agrees to be bound by these Terms and Conditions, as well as all other rules, regulations, and terms of use provided by 24Ludo.

24Ludo reserves the right to modify these Terms and Conditions, rules, regulations, and terms of use related to 24Ludo Services by posting them on the app or website. Continued use of 24Ludo constitutes acceptance of these modified terms. 24Ludo may also notify users of changes via email or account notifications. If users do not exercise the options provided to indicate non-acceptance of modified terms, they will be deemed to have accepted them.

Certain 24Ludo Services may have additional rules. Inconsistencies with these Terms and additional conditions will be resolved in favor of the latter.

24Ludo reserves the right to:

  • Restrict, suspend, or terminate user access.
  • Change, suspend, or discontinue 24Ludo Services.
  • Reject, move, or remove user-submitted material.
  • Deactivate or delete user accounts.
  • Establish practices and limits for 24Ludo use.

In case of breach or improper use, 24Ludo may restrict, suspend, or terminate access to services, delete user accounts, and take legal action.

24Ludo charges may be repaid in case of account suspension due to negligence or deficiency, except for certain circumstances.

HOW TO WITHDRAW CASH

Winning amounts over 320Ƶ. can be transferred through binance from the winning wallet. Secure payment gateways ensure financial transactions.

INTELLECTUAL PROPERTY

24Ludo content and material are protected by Intellectual Property Rights. Users cannot modify, reproduce, distribute, or exploit the content without written permission. Users’ content grants 24Ludo a license to use, reproduce, distribute, and display for specific purposes.

THIRD PARTY SITES

24Ludo may link to third-party sites, but it does not endorse their content. Users’ interactions with third-party products or services are solely between them and the third party.

CONCLUSION

24Ludo offers traditional Ludo games and contests. Users must adhere to these Terms while using 24Ludo services.

Refund Policy

This Refund Policy outlines the guidelines and procedures governing refund requests for 24Ludo services, as described below:

Cancellation of Games

24Ludo is not liable for losses due to game cancellations caused by service outages from third-party service providers, computer viruses, natural disasters, or other factors beyond our control. No refunds will be granted for game cancellations resulting from factors beyond the reasonable control of 24Ludo.

Online Transactions

Transactions involving money transfers to your 24Ludo cash account are processed through third-party payment gateways. 24Ludo is not responsible for the rejection or denial of transactions, as they adhere to the terms and conditions of these third-party gateways. 24Ludo reserves the right to reverse transactions, refunding the specific amount to the financial instrument/platform used for the transaction.

Account Validation

24Ludo reserves the right to validate user information periodically through phone calls or emails. If validation attempts are unsuccessful, and contact cannot be established, 24Ludo may suspend the account and, at its discretion, refund the account balance to the original financial instrument/platform or confiscate the account balance.

Promotions

Promotions, contests, offers, bonuses, tournaments, and games in the Promotion Section of 24Ludo may be canceled or discontinued without prior notice. 24Ludo disclaims liability except for entry fee refunds when applicable.

Responsible Gaming

24Ludo promotes responsible gaming and takes measures to ensure player protection:

  • Players below 18 years are prohibited from creating accounts or playing on 24Ludo.
  • 24/7 monitoring of player activities with anti-fraud algorithms.
  • Anti-collusion measures for all games.
  • High-level encryption for confidential player information.
  • Cash deposit limits to discourage irresponsible gaming.
  • KYC verification for player protection.
  • Encouragement of responsible play through notifications.
  • Self-exclusion feature for players to temporarily restrict access.
  • Self-exclusion periods cannot be reversed or changed.
  • Refund of account balance upon self-exclusion.
  • Players can request voluntary termination of accounts.

Refund Requests

Accidental or erroneous cash credits can be refunded within two weeks of the transaction. 24Ludo will process genuine refund requests based on investigation and credit the refund amount to the corresponding financial instrument/platform.

Inactive Accounts and Unused Funds

Inactive accounts with unused cash balance will receive reminders to activate the account. Failure to activate within a specified time frame will result in forfeiture of the cash balance.

Cancellation Policy

For transactions completed in error, wrongful transfers, or issues verified through investigation, refunds will be granted. Clients dissatisfied with 24Ludo services may request refunds based on terms specified for each league, contest, tournament, or service.

Please refer to the fine print provided for each service before making payments. To request cancellations or refunds, please contact us through the Contact Us section on the app or website.

Join the exciting world of Ludo where victories are more than just a thrill – they’re your ticket to real cash rewards. Enjoy the game, earn the profits!

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